Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

(blue star) Table of Contents

Table of Contents
minLevel2
maxLevel7
excludeTable of Contents

(question) Overview

Contacts Portal is a custom portal that provides a central location from which to search, add, and manage stored names and contact information about people who interact with clients at your organization.

Contacts are separated into Professionals (people who provide professional or business services) and General Contacts (independent contacts not associated with an organization, commonly used to track family and other non-professional people).

Access to the Contacts portal and to the buttons within is role based, configurable and is managed by Site Administrators. As a starting point:

  • The Contacts Portal is visible/accessible to Site Administrators and users in the Managers role.

  • The Contacts portal icon is not visible to users in other roles.

Contacts who are added can then be "related" to clients. To find out more, please review the article about Contacts on the Clients Portal.

☑️ Requirements/Dependencies

Login with Site Administrator permissions to make adjustments to the Contacts Portal permissions and page part permissions and buttons.

Login with Manager or Site Administrator permissions to add and edit contacts from the Contact portal.

\uD83D\uDCD8 Instructions

InfoHighlight important information in a panel like this one. To edit this panel's color or style, select one of the options in the menu

Configuring the Contacts Portal

Changing permissions to Contacts Portal

View/adjust role permissions to Contacts portal

  1. Login with Site Administrator permissions

  2. Select (click on) your name in the upper right hand corner

  3. Select Site Administration on the menu that appears

  4. The Site Administration Home page will be displayed. Select Portal Settings in the Site Settings section:

  5. The existing portals on your ShareVision site will appear on the Portal Settings page. Select (click on) Contacts

  6. In the Permissions Section adjust roles that have access by clicking on a role name and moving it.

  7. Add a role by clicking on a role found under "Do Not Have Access" and clicking on the right arrow to move to "Have Access"

  8. Review the pop-up and choose Allow, Deny or Cancel

OR

Remove a role by clicking on a role found under "Have Access" and clicking on the left arrow to move to "Do Not Have Access"

9. To save changes click "Save Portal"

View/adjust role permissions on Page Part Buttons

Follows steps 1 to 5 above to get to Portal Settings for Contacts Portal. There are 2 page parts included in the Contacts portal. Select (click on) Professionals or General Contacts; the steps are the same for either.

  1. Open Page Part Buttons to make adjustments to "Allow for selected role(s)" by adding or removing roles for the following buttons:

  • New Button

  • Edit Button

  • Delete Button

  1. Click inside the box with the role name to "x" (remove) a role, or select (click on) a new role.

  2. Click Save Page Part

View/adjust role permissions on Page Part Permissions

  1. Open Page Part Permissions from the same page as above. Add a role by clicking on a role found under "Do Not Have Access" and clicking on the right arrow to move to "Have Access". Notice that only roles that have access to the Contacts portal are available to choose from.

  2. Click Save Page Part

Using the Contacts Portal

New contacts are added from the Contacts portal front end. Select (click on) the Contacts portal icon. The page loads with Professionals grouped by Professional Type, and General Contacts grouped by Contact Type.

Existing Contacts

Each page part has a search box which allows the user to search by name. If the person is not found "No data available in table" is displayed.

If the person is found their information can be viewed, edited, renamed or deleted depending upon the role permissions of the user. All these actions are available from the actions menu (3 dots to the left of the name).

Add a new Professional or General Contact

  1. Before adding a new Professional or General Contact, use the search feature within the type of contact you want to add. You cannot add duplicate names.

  2. Assuming the name of the professional you want to add is not found, select (click on) "New Professional"

  3. Fill in First Name and Last Name; the Full Name field is automatically generated. If you are adding a doctor, you may add "Dr." in front of their first name. i.e. Mountain, Dr. Rose has a first name of Dr. Rose.

  4. Select (click on) Next

  5. Fill in the Contact Information for the person you are adding

  6. Select (click on) Finish

Once contacts are added, you can create relationship from the client contact page.