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Applies To Version(s): 3, 3.5 & 3.7

Scenario Description


One of your staff members is leaving your organization, or going on leave.  You need to prevent this user from being able to log into ShareVision.  You do not want to delete the user entirely, as this would remove any sort of audit trail that exists for the user for the time he/she has been with your organization.


Requirement:

 Administrator-level access

Steps:

  1. Disable the User.  If someone is going on short-term leave, you may want to stop at this step, since the additional steps may be more trouble than they're worth.
  2. Change the User's Password.
  3. Remove the User from any groups he/she is a part of.
  4. Finally, remove the user's email address from their account details to stop any email alerts that may be set up for that user


This scenario describes three steps you can take to prevent someone from accessing ShareVision.  Practically speaking only the first step is enough, but we do recommend additional levels of redundancy.  If in doubt, we recommend consulting with your organization's general IT security policy or ShareVision Support.

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