Subscription
- Lisa Barnett
- Beny
- Support Desk
- Jarod Tai Chew
Table of Contents
- 1 Overview
- 2 Subscription
- 3 Requirements/Dependencies
- 4 Instructions
- 5 Subscription
- 5.1 Subscription Information
- 5.1.1 A) Edition
- 5.1.2 B) Subscription start date
- 5.1.3 C) Subscription renew date
- 5.1.4 D) Cancel
- 5.1.5 E) Manage Payment
- 5.2 Add-Ons
- 5.3 Payment History
- 5.1 Subscription Information
Overview
Subscription
The Subscription page, as well as the Upgrades and Add-Ons page are found in the Services section of Site Administration.
Come here to review and update your ShareVision Subscription level, manage additional features as Add-Ons, and review your payment history.
ShareVision provides a variety of editions that are available for a monthly fee, with an annual commitment. Subscription renewal is automatically processed on the renewal date, but it can be cancelled at any time, and the subscription will then end on the next renewal date.
Requirements/Dependencies
Login with Site Administrator permissions.
Instructions
Subscription
Access the information that relates to your subscription by navigating to Subscription via Site Administration
Click on your name in the upper right hand corner of your ShareVision site.
On the menu that appears, select Site Administration.
The Site Administration Home page will be displayed. Select Subscription under the Services section.
Choose a tab to review information within it.
Subscription Information
A) Edition
Display the edition of ShareVision that you are subscribed to. To learn more, please visit the Pricing page on our website. Alternatively, the prices for upgrades can be viewed on the Upgrades and Add-Ons page in your ShareVision site.
B) Subscription start date
The date your subscription started.
C) Subscription renew date
The renewal date indicates when your subscription will automatically renew for another year, unless the subscription is cancelled prior to this date.
D) Cancel
If you click on the cancel button, your subscription will be terminated on the upcoming renewal date. Email reminders of the impending subscription end will be sent to the subscriber’s email address. Additionally, a banner will be displayed on your ShareVision site xx days before the subscription expires. Once the subscription has expired, you will no longer have access to the site. Please be reminded that for current subscriptions to be terminated, they must be cancelled before the next renewal date.
E) Manage Payment
Click Manage Payment to view your payment details through Stripe, including your ShareVision edition and monthly fees, as well as to update your payment method or billing information.
Add-Ons
In addition to accessing add-on features via the Site Administration page, you can view your current add-ons in the this tab on the Subscription page.
Payment History
The payment history section displays the details of each transaction made. You can generate a printable invoice from any item listed in payment history.