Delete Individual or Other Contacts

Applies To Version(s): 4

Because any data deleted using this feature cannot be retrieved or restored, it is hidden on your ShareVision site. To access it, please email: experts@sharevision.ca. A member of our Product Expert Team can provide access to this feature.

Minimum Billable Time

  • A minimum of 1 billIable hour will be required and charged to your account.
  • If additional assistance is required by the Product Expert Team, additional billable time will be charged to your account.



Overview


This feature allows you to delete all list items for the selected Individual or Other Contacts like: General Contacts, Professionals, Board Members. Any type of contact that you can add to the Contact Manager on your site can be deleted along with all related records for the selected contact using this feature. 



Requirements/Dependencies


  • The Primary ShareVision Administrator on your account must reach out to our Product Expert Team by emailing experts@sharevision.ca to gain access to this feature.
  • If deleting an Individual, run the Individual Data Export for the individual you intend to delete before deleting the Individual from your site


Important Information


How-to


  1. After the Primary ShareVision Administrator has reached out to the Product Expert Team by emailing experts@sharevision.ca, you will receive an email with the link to this feature.
  2. When you select the link, you will be prompted to  enter your ShareVision Administrator username and password and select Log In

  3. The Delete Individual or Other Contacts will be displayed.
  4. Review the information highlighted at the top of the page
  5. Next, select the type of contact you would like to delete. 
  6. Select the Person from the list
  7. When deleting an Individual (either Active or Inactive), a warning message will appear. Be sure to review this information before proceeding with the deletion. If you are unsure that you have exported the individual's information, reach out to the Product Expert that added this feature to your site BEFORE DELETING.
  8. Select Delete.
  9. Review the message that appears. Select Cancel to abandon the deletion or OK to proceed
  10. While the delete process is running, each list will appear at the bottom of the Delete Individual or Other Contacts page. The process goes to each list and when an item is located for the individual or other contact that was selected, it is deleted. 
  11. When the delete process has completed, a Success message will appear. Select close
  12. All items that were deleted will be displayed at the bottom of the Delete Individual or Other Contacts page.