Save Conflicts

Overview

This knowledge base article provides you with everything you need to know about the Save Conflicts on your ShareVision site.

Requirements/Dependencies

Before experiencing Save Conflicts on your ShareVision site, you will need to

• Login with ShareVision permissions
• Two users making edits to the same entry on ShareVision

About

A save conflict occurs when two users are editing the same form at the same time. A Save Conflict popup will appear when this occurs. 

How-to

If two users are editing the same entry at the same time they will encounter a save conflict. The first user to save will have their changes saved on the form as usual, when the second user goes to save they will encounter a Save Conflict popup.

There are three options when encountering a Save Conflict:

1. Discard Changes: Discard your changes and reload the updated form
2. Save and Overwrite: Save your changes, overwriting all recent modifications
3. Cancel: Will take you back to the edit screen where you can continue making changes. .

Before deciding between Discard Changes or Save and Overwrite, users can select the Click Here hyperlink in the popup.

When selected, a new window will open that displays the modified version of the form so users are aware of what changes have occurred since they began editing.                                                

Once a user has reviewed the modifications made since they have opened the form, they are able to decide which option is the most appropriate for their situation: Discard Changes or Save and Overwrite.