Make Your Version of Office SharePoint Compatible

Owned by Liz Griffin (Unlicensed)
Last updated: Sept 30, 2016

Applies To Version(s): 3, 3.5 & 3.7

If you see the following error message: "To export a list, you must have a Microsoft SharePoint foundation compatible application". Then the version of office you are running may not be SharePoint compatible.

Below are the steps to make your version of office compatible, taken directly from the Microsoft website: https://support.microsoft.com/en-ca/kb/833714

Install SharePoint Support

If Office XP or a later version is already installed on your computer, you can install the SharePoint support component without reinstalling Office. To do this, follow the steps for your version of Office.


Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

If Office XP is Installed on the Computer, Follow these Steps:

  1. Click Start, and then click Control Panel.
  2. Click Add or Remove Programs.
  3. In the list of currently installed programs, click Microsoft Office XP, and then click Change.
  4. Click Add or Remove Features - Change which features are installed or remove specific features, and then click Next.
  5. In the Features to install box, expand Office Tools, click the down arrow next to Microsoft SharePoint Support, and then click Run from My Computer.
  6. Click Update.


If Office 2003 is Installed on the Computer, Follow these Steps:

  1. Click Start, and then click Control Panel.
  2. Click Add or Remove Programs.
  3. In the list of currently installed programs, click Microsoft Office 2003, and then click Change.
  4. Click Add or Remove Features, and then click Next.
  5. Click to select the Choose advanced customization of application check box, and then click Next.
  6. In the Choose update options for applications and tools box, expand Office Tools, click the down arrow next to Windows SharePoint Services Support, and then click Run from My Computer.
  7. Click Update.


If a 2007 Office Suite is Installed on the Computer, Follow these Steps:

  1. Click Start, and then click Control Panel.
  2. Click Add or Remove Programs.
  3. In the list of currently installed programs, click Microsoft Office suite 2007, and then click Change.
  4. Click Add or Remove Features, and then click Continue.
  5. Expand Office Tools.
  6. Click the down arrow next to Windows SharePoint Services Support, and then click Run from My Computer.
  7. Click Continue.



If the above fix did not work, try visiting the Microsoft website for additional steps that might resolve the issue here: https://support.microsoft.com/en-ca/kb/833714  alternatively raise a support request and a member of our support team will assist you: http://www.sharevision.ca/support-form